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TRAVENUE

Privacy Policy

Effective Date: March 28, 2025

Last Updated: March 28, 2025

This Privacy Policy describes how BetaApps LTD ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application, TRAVENUE ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms, please do not use the App.

1. COLLECTION OF YOUR INFORMATION

We may collect information about you in the following ways:

a. Personal Data

Identifiable information you voluntarily provide:

  • Name
  • Email address
  • User-generated content
  • Communication preferences

b. Derivative Data

Information our servers automatically collect when you use the App:

  • IP address
  • Device type and OS
  • Usage data and error reports
  • Location data (if enabled)

c. Mobile Device Access

We may request access to your location, camera, microphone, contacts, and push notifications. You may manage permissions via your device settings.

d. Data from Third Parties

We may receive information from third-party services like Google (e.g., Google Maps APIs) or analytics providers.

2. USE OF YOUR INFORMATION

We use your information to:

  • Create and manage your account
  • Provide personalized recommendations
  • Monitor and improve the App
  • Communicate with you
  • Send promotional content (with your consent)
  • Comply with legal obligations
  • Prevent fraud or misuse
  • Power AI-driven recommendations and analytics

3. DISCLOSURE OF YOUR INFORMATION

We may share your data with:

  • Service Providers: e.g., Firebase, Google Cloud
  • Analytics Partners: e.g., Google Analytics
  • Legal Authorities: If required to comply with law
  • Business Transfers: In case of merger or acquisition

We do not sell your personal information.

4. TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar technologies to improve your experience and gather usage statistics. See our Cookie Policy for details.

5. THIRD-PARTY WEBSITES AND SERVICES

The App may link to third-party websites or use APIs (e.g., Google Maps). We are not responsible for their privacy practices.

6. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical measures to protect your data. However, no method is 100% secure. Use the App at your own risk.

7. POLICY ON CHILDREN

We do not knowingly collect data from users under 18. If such data is discovered, it will be deleted.

8. USER RIGHTS

Depending on your jurisdiction, you may have rights to:

  • Access or correct your data
  • Delete your account
  • Withdraw consent
  • Request data portability
  • Object to processing

To exercise rights, email [email protected] or visit https://www.travenue.org/deleteaccount.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT signals. We’ll update this policy if standards emerge.

10. OPTIONS REGARDING YOUR INFORMATION

  • Disable location via device settings
  • Opt out of marketing via email
  • Delete your data/account anytime

Some data may be retained to meet legal or operational needs.

11. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the App without notice. We may also update this policy with a new "Last Updated" date.

12. DATA RETENTION

We retain your data as long as necessary unless longer retention is required by law.

13. INTERNATIONAL USERS

Your information may be stored in the UK or other countries with different data laws.

14. CONTACT US

Blaga Davidova

Data Protection Officer

📧 [email protected]

📍 BetaApps LTD

5 South Charlotte Street,

Edinburgh, EH2 4AN

United Kingdom